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The delivery charge is applied to the deliveries in UK Mainland only. For delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and Channel Islands we will only be able to deliver to a nominated mainland GB address e.g. a port. Onward shipping from that point is the responsibility of the customer. However, in some cases, depending on which transport carrier we hire, we can provide door to door delivery for the above-mentioned destinations.
We charge on the basis of weight and dimensions of the product.
If your purchase is £800.00 or over, we will deliver it for free!
Normal delivery times are 8am - 6pm on working days. In general we do not deliver on weekends or bank holidays. However occasionally we will be able to offer weekend delivery dates.Buyer will be notified of a delivery date either by email or telephone. Please ensure you supply correct contact details.
If the goods you ordered are in stock we aim to deliver as quickly as possible. Normally delivery is within 1-3 weeks from the date of receipt of payment. Please note some items may be delivered slightly sooner or later than the above stated period.
When you place the order you will receive an automatic e-mail from us confirming the order.
If you have an urgent requirement call us with the items you wish to order, your full delivery address and your latest delivery day and we will tell you if we can supply the products in time.
Generally, where an order contains more than one item, all items will be delivered at the same time once all items are available.
On the Day of the Delivery
Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £25 to cover part of the cost of the failed delivery. This is not always the case as it depends on the courier company used for a specific delivery.
Goods are delivered to the building door only and there will be no taking goods upstairs or downstairs.